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New Member

Password recovery for CM 5.0 on VM Ware

I have a CM 5.0 installed on a VM ware on my laptop. I use it to practice call manager configurations. Stupid me, I lost the username and password for the web access on the CM 5.0. Now, I am unable to access the call manager. Does any one have an idea how to recover username and password for this scenario. I checked CCO. It only gives information for the actual CM.I am trying to avoid reinstallation.

Thanks,

Yohannes

4 REPLIES
Green

Re: Password recovery for CM 5.0 on VM Ware

Hi Yohannes,

From the CLI run:

run sql update applicationuser set password='f3f84fcd7934cd48ef4fef0d9057c21d000ffe229fbd0a247ee491927aa30f02'? where name='CCMAdministrator'

This sets the password for CCMAdministrator to ciscocisco

As of 5.1.1 the command is

utils reset_ui_administrator_password

New Member

Re: Password recovery for CM 5.0 on VM Ware

Thanks for the quick response. But how do I access the CLI ? I couldn't get to the box at all. Are you refering to the VMware CLI?

New Member

Re: Password recovery for CM 5.0 on VM Ware

Anyone I would appreciate your help. Otherwise, I have no choice but reinstall.

Thanks,

Yohannes

Green

Re: Password recovery for CM 5.0 on VM Ware

No to the CallManager CLI

find out what IP address you used and download putty.exe or other SSH client and access from that.

In cisco.com you do a quick search which will give you more information for CCM CLI.

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