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Community Member

Patch CallManager

Whe I try to upgrade the Subscriber to version 5.1.2.3000 the Call Manager is not able to find the parch from the DVD disc, in the Install Upgrade Retrieval Mechanism I select Local, and I insert the DVD with the patch. I recorded the patch with the following extension:

cisco-ipt-k9-patch5.1.2.3000-2.tar.gz.sgn

and

cisco-ipt-k9-patch5.1.2.3000-2.tar.gz

And the CallManager can not find the file. The patch is recorded in the root of the DVD. The MD5 of the files are correct.

2 REPLIES
Bronze

Re: Patch CallManager

Before you can upgrade from a local disk, you must download the appropriate patch file from Cisco.com and copy the file to a CD or DVD. Because of the size of the patch files, you will need to copy it to a DVD in most cases.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/upgrade/5_1/upgrd513.html#wp112048

Community Member

Re: Patch CallManager

Hi Ricardo,

I see you are running into the same issue as I. Take a look at my topic, and how I tried to fix the issue, maybe it'll work on you machine..

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cbfc860

Hope this helps on you system, since I'm completly stuck and requested a TAC SR.

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