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PC Port Fails

With the 7941 we connect in many locations a computer to the phone and the phone to the wall (switch).  What we have found however in several cases the PC port stops working and all we know to do is replace the phone.  Is there something else we can do - I have tried flashing the phone, resetting, and rebuilding.  The PC port is just not responsive.  In some cases the switch is POE - but not in all.

Does anyone know what causes this problem so I can try to avoid the issue in the future?

Does anyone know of some fix that we can do in house?

Thanks in advance.

Chris

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