I am looking for the call capture procedure for the 5850 PRIs. The usual commands for 5850 are not available. I would normally use:
voice hpi capture buffer 1000000
voice hpi capture destination flash:pcm.dat (although I would use an FTP server in this case)
test voice port <num> pcm-dump caplog 7
Neigther "voice hpi" and test voice "port" are not available in the IOS. We are running 12.4(7h). I have been waiting for 4 days for the TAC engineer to come up with the proper commands to do a call caputer to help troubleshoot a TAC case. Has anyone done a capture on a 5850 by chance?
Thank you for the link to the tool. Unfortunately the commands are not available on the device itself even though the tool says it should be. According to TAC the only way to do a call capture is to do a sniffer capture.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
You have reached the Cisco Logistics Support Center.. To Check Status of your RMA, visit Product Returns & Replacements (RMA).
Need help? Contact us by Phone or Email.
Phone: 1800 553 2447 Option 4