people get dial tone when the call in

[davieshuw]

I get a dial tone when i call from outside the system to inside. It goes to dial tone straight away. Why has it stopped ringing? It gives the internal dial tone; if I dial my extension number that works! i need to fix this as soon as so it rings

[Chris Deren · Accepted solution]

I am assuming you are using H323, if so then make sure you have a dial-peer with this command:

direct-inward-dial

such as:

dial-peer voice 1 pots

incoming called-number .

direct-inward-dial

port 0/0/0:23

HTH,

Chris

[davieshuw]

Yep like an idiot id deleted the relevant dial peer. Its been a long day :(

[dgahm]

That ususally indicates the call is using an inbound POTS dial peer without the direct-inward-dial command. Have you added any dial peers? Place a call and do a show call active voice brief to see what peers are being used.

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