Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Phone administration by country / partition and auto login

Hi, anyone has experience on phone admin issue for a multi tenants cucm ? For example, I have users from multiple countries on a single call manager cluster, how can I allow only access for the phones on their respective countries? Any cisco or third party applications recommended? Besides, is there any solution that when user sign in their desktop, their cisco ip phone will be logged in automatically? Many thanks!

Hi @melany1115,You can create

Hi @melany1115,

You can create a different CSS for the countries you want to group and then assign the users to their respective CSS based on the country they're located in.

When you say that you want every user phone to be logged in automatically, you mean IP Phone or IP Communicator?


Martin, IT Specialist

New Member

Hi Martin,I mean for

Hi Martin,

I mean for different local phone administrator, they can only move/add/change on the phones of their own country. For example, uk phone admin can only view or modify uk phones/users, japan phone admin can only view or modify japan phones/users........I think CSS cannot achieve this?

for phone auto login, I mean physical ip phones, is it possible?