I am sure how was this setup but the reception currently has 2 phones that are associated with the attendant console.When this AAA phone is off, the attendant Console will suddenly offline and get this message.The reception is currently using the BBB phone and it is ok if we have it offline. but not OK when AAA is offline.
10:46:14 Resource’s Device is off
10:46:14 The agent extension is out of service. Ready state change and call control operations cannot be performed.
These 2 phones currently have similar DN/Extensions
Line 1: Personal extension 2444
Line 2: IPCC agent extension 1222
At the “End User”, the Reception user name is currently associated with these devices:
Receptionist – (It has the pilot point configuration number for the IPCC queue)
SEP001F9EBBBBBB – (it is the BBB phone)
How can I change to associate the phone from AAA to BBB? So I can turn off the AAA phone permanently.
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: email@example.com Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...