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Community Member

Phone icon w/ x symbol

On my 7915 expansion module one of my speed dials icons is displaying a phone icon w/ an x symbol on top of the phone.

Anyone have any quick ideas? Tried power cycling the end users phone but the status symbol stays the same and the light is red.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Phone icon w/ x symbol

Hi Ryan,

I believe that would mean the monitored phone is

currently in DND (Do Not Disturb) state

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

4 REPLIES
Hall of Fame Super Red

Phone icon w/ x symbol

Hi Ryan,

I believe that would mean the monitored phone is

currently in DND (Do Not Disturb) state

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

Community Member

Re: Phone icon w/ x symbol

I thought I had checked that! I will have to double check and report back. This could just be an oops on my part.

Thanks for the response --- will update when I know.

Community Member

Re: Phone icon w/ x symbol

Well, Rob, you saved the day. Not sure how I missed this one! Thank again!

Hall of Fame Super Red

Phone icon w/ x symbol

Hi Ryan,

You are most welcome my friend!

Glad to be of some small help here

Cheers!

Rob

"Why do the best things always disappear " 

- The Band

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