Are you using voice and data VLANS for the phone and PC? Is the PC receiving an IP address? If you remove the phone, does the PC regain connectivity? Are you using CME or CCM? If you are using CCM, there is a section under the phone config that says disable PC port. You may want to verify that its enabled.
We use a voice VLAN. Can not ping the PC. If you remove the phone the PC regains connectivity. We have had this happen once before and it was just a matter of replacing the IP phone with another one of the same model and the PC regained connectivity. When I set up the phones I do not Disable the PC Port.
If that is the case, have you tried replacing the phone to see if its the configuration of the phone/switch or if its the phone itself? If you swap the phone and the issue is still there, then you have taken the phone out of the picture as being the problem.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...