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Phone Proxy and Juniper Firewalls

We have a customer who has a Juniper firewall, SOHO based, don't know the model yet. They have a 79xx phone that connects via Phone Proxy. The phone registered fine, signaling works as he can place and receive calls, but has NO way voice. Is there something on the Juniper that needs to be enabled for this to work? We have a large number of users who are working just fine on the PP, so I pretty much ruled that out as the problem.

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