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New Member

Phone Quality,

Hi All,

We are having an issue with our 7940 phones. the issue is that If you place your handset on full or nearly full volume you can hear a constent crackle on the line. I have tried loads of phones I even sent ten back thinking there was an issue. Is this what everyone else gets?

Thanks

2 REPLIES
Silver

Re: Phone Quality,

The phone is not picking up our SIP firmware, and I suspect it's because the phone believes that it's installed "skinny" protocol firmware. Upgraded IP phone firmware.

New Member

Hate to be the person to

Hate to be the person to revive a decade-old thread, but was this ever listed as a known bug?

Experiencing the same thing with 7940 model phones.

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