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Phone "stuck" after end call

Hi,

When our customer uses the phone and make a call then put the phone on-hook, the connection is not "disconnected", the phone seems stuck, pressing the end call is not anything occurs, only way is reseting the phone by removing the cable network. Found our QoS (because it is a remote site where the callmanager are) and that seems ok with the QoS(signaling)

We using ccm 4.1

Guilherme Henrique Villarinho www.avvid.net
1 REPLY
Hall of Fame Super Gold

Re: Phone "stuck" after end call

Which phone model and which FW on it ? Can be seen with device info from phone menu.

Also specify CCM patchlevel.

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