Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Phone registers but will not pull specific load

I have a phone that is registering with my CM but will not pull specific configuration file for the phone.. I.E. will not pull button configs or DN.

Basic Setup..

    Static IP on phone

    Voice VLAN

    IP Routing in place (0.0.0.0 xxx.xxx.xxx.xxx) generic route to point everything to next hop

Phone shows:      CTL Installed

                          SEP(MAC).cnf installed               

CM Shows phone resigered

From what I can see the phone is configured correctly (was tested in a serperate location and registered correctly and was able to place test call with no issues) and CM is good.

What should I look for in the network?

Everyone's tags (3)
1 REPLY

Re:Phone registers but will not pull specific load

Try deleting the CTL file on the phone.

HTH Regards, Yosh
239
Views
3
Helpful
1
Replies
CreatePlease to create content