I?m having problems with a CCM 4.1(3) cluster that consists of one publisher and one subscriber. If a new phone registers to the publisher, no one can call the phones extension, even though everything is setup correctly. What would cause this?
Looks like SDL links may be hoased.
I would reboot the whole cluster and apply lastest SRs.
If that doesnt help please upload detailed CCM|SDL trace.
Also, this phone keep coming up and registering to the publisher. I have deleted and recreated it a couple of times. Still registers to the publisher. Why is this?
Have a look at the Device Pool that you have assigned this phone to. In the Device Pool config there is a setting called Cisco CallManager Group. The setting for this CallManager Group probably has the Pub as first choice for the phones to register to. You can change the selection order of the CallManager Group or change the Device Pool. And force the phone to register to the Sub first.
Specifying Criteria for an SDL Trace Analysis
Hope this helps!
for a 7940 phone.
press Settings button on the phone-->select network configuration--> scroll down to erase configuration--> now press **# to select this button. this will erase the configuration. now configure the phone in the call manager appropriately.