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Phone reset to factory default will not communicate with CME

Has anyone ran into the problem of not being able to configure a phone after reseting it to factory default? I reset a phone to factory default and I cannot get into the setting anymore and it will not download the firmware file I defined on the TFTP?

Thanks

Eric

1 REPLY
Hall of Fame Super Gold

Re: Phone reset to factory default will not communicate with CME

Which phone is that? Do you have all the necessary files and configured them all?

Do "debug tftp events" with "term mon" and you will see what the phone wants.

Hope this helps, please rate post if it does!

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