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PHONE RING RESTRICTION

Is is possible to restrict the ring phones to the user in this way?

- Group A have to use ring tone A, and they cannot use any other;
- Group B have to use ring tone B, and they cannot use any other;
...

I think maybe it is possible to restrict some ring tones in Ringlist.xml file but nothing more. Is it true?

Thank you very much!

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: PHONE RING RESTRICTION

Hi Alicia,

Here is a way of preventing specific users from changing the Ring Setting. Maybe you could use this method to restrict the users that you don't want to access the other Ringtones once you have set them to use a specific one;

Users are unable to change the Ring Volume/ and Ring Type if you disable the Settings Access parameter on the Phone configuration page. Complete these steps:

From the Cisco CallManager Administration page, choose Device > Phone, and click the phone for which you want to prevent a ring type change.

Choose Disabled for the Settings Access parameter under the Product Specific Configuration section.

When Settings Access is enabled, you can change the phone network configuration, ring type, and volume on the phone. When you disable Settings Access, the Settings button is completely disabled and no options appear when you press the button. Also, you cannot adjust the ringer type, ringer volume or save any volume settings. The option Restricted is available in Cisco CallManager version 4.1(3) and later. When you change Settings Access to Restricted, you can only access User Preferences and volume settings. By default, Settings Access is enabled.

From this doc;

http://www.cisco.com/en/US/products/hw/phones/ps379/products_qanda_item09186a00800a6763.shtml

Cheers!

Rob

1 REPLY
Hall of Fame Super Red

Re: PHONE RING RESTRICTION

Hi Alicia,

Here is a way of preventing specific users from changing the Ring Setting. Maybe you could use this method to restrict the users that you don't want to access the other Ringtones once you have set them to use a specific one;

Users are unable to change the Ring Volume/ and Ring Type if you disable the Settings Access parameter on the Phone configuration page. Complete these steps:

From the Cisco CallManager Administration page, choose Device > Phone, and click the phone for which you want to prevent a ring type change.

Choose Disabled for the Settings Access parameter under the Product Specific Configuration section.

When Settings Access is enabled, you can change the phone network configuration, ring type, and volume on the phone. When you disable Settings Access, the Settings button is completely disabled and no options appear when you press the button. Also, you cannot adjust the ringer type, ringer volume or save any volume settings. The option Restricted is available in Cisco CallManager version 4.1(3) and later. When you change Settings Access to Restricted, you can only access User Preferences and volume settings. By default, Settings Access is enabled.

From this doc;

http://www.cisco.com/en/US/products/hw/phones/ps379/products_qanda_item09186a00800a6763.shtml

Cheers!

Rob

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