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New Member

Phone stuck in Configuring CM List

Hi Guys,

I have a remote site setup with a VPN tunnel back to the central site. The phone is stuck in Configuring CM List so my question is what could be causing this ?

2 REPLIES
Bronze

Re: Phone stuck in Configuring CM List

sebastian,

This could be a number of things.

1. Check the DHCP scope is configured for the correct default gateway and TFTP server option.

2. If this is ok check the phone network settings to see if it is getting allocated an IP address and knows the TFTP and Callmanager address.

3. Check that your voice valn can traverse the VPN, the VPN provider may be blocking it and only allowing you data network over VPN

Thanks

Paul

New Member

Re: Phone stuck in Configuring CM List

Perfect....thanks!!! All working now !

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