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Welcome to Cisco Support Community. We would love to have your feedback.

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New Member

Phone Voice Mail

Phone rings once and goes to voice mail.

How can I put more rings with the DN .

Hall of Fame Super Red

Re: Phone Voice Mail

Hi Bill,

Here is the way to change this, "System Wide" :)

Go to Cisco CallManager System Parameters from the Cisco CallManager Administration page. Select Service > Service Parameters.

Select the server to be your IP address and the service to be Cisco CallManager from the drop-down list.

Select Forward No Answer Timer (sec) from the list.

In the Value field, insert the timeout that you would like to configure (the time must be inserted in seconds). The default is 12 seconds.

Click Update on the top of the page.

Note: You do not need to restart the Cisco CallManager service to implement the changes.

From this good doc;

***This can also be changed on a per Device basis on the Phone configuration page via No Answer Ring Duration = x number of seconds.

Hope this helps!


Hall of Fame Super Silver

Re: Phone Voice Mail

Are you using CallManager or CallManager Express, what version?


New Member

Re: Phone Voice Mail

In Full Call Manager under Directory Number settings there is a No Answer Ring Duration, each ring is 4 sec. put in a Seconds time value. Mine is 5 rings so 20sec.