Again, when I set the Call Manager Group to point to this Subscriber first, they get their network information including TFTP server from the DHCP server. They also see what CallManager they should register to and you see the message 'Opening 10.x.x.x' but it never registers and recycles.
When I go to Status Messages on the phone, I see it picking up the XML config file for his MAC and then after the phone recycles, he loses it.
I'm not very knowledgable in tracing and viewing logs. If someone could point me in the right direction on that, I might be able to provide more information. I have the RTMT Tool installed on my computer.
Unplug the PoE Cable from your IP-Phone, start a sniffer (ethereal) and plug the cable in, watch the whole registration process and analyze it (DHCP/TFTP..etc). Also go to Setting -> Status-> Network statistic (post what you see on the third line).
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...