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Phones 79XX upgraded to SIP not registering

Hello, I have CUCM Express version 8.5 and upgrade phones 7911 and 7945 to SIP version 9.1.1, but the phones are not registering and there is a cross on buttom 1, is there something missing??

 

Here is my SIP configuration:

voice register global
 mode cme
 source-address 172.16.10.254 port 5060
 timeouts interdigit 5
 max-dn 48
 max-pool 12
 load 7911 SIP11.9-1-1SR1S
 load 7945 SIP45.9-1-1SR1S
 authenticate register
 timezone 9
 time-format 24
 date-format D/M/Y
 create profile sync 0005922356553114
 network-locale ES
 user-locale ES
!
voice register dn  1
 number 200
 name Principal SIP
 label Principal SIP
!
voice register pool  1
 id mac 0024.14B2.0C1C
 type 7945
 number 1 dn 1
 dtmf-relay sip-kpml
 description PrincipalSIP
 codec g711ulaw
!
voice register pool  3
 id mac 0026.99ED.B40B
 type 7911
 number 1 dn 1
 dtmf-relay sip-kpml
 description PrincipalSIP
 codec g711ulaw

 

Regards,

Juan Carlos Arias

 

1 ACCEPTED SOLUTION

Accepted Solutions

Hi Carlos.Under voice service

Hi Carlos.

Under voice service voip add registrar server as follows

voice service voip

sip

registrar server

 

HTH

 

regards

 

Carlo

Please rate all helpful posts "The more you help the more you learn"
7 REPLIES

Hi Carlos.Please activate a

Hi Carlos.

Please activate a debug ccsip messages and send the output.

Also send the output of a show voice register pool all brief.

 

Thanks

Regards

Carlo

Please rate all helpful posts "The more you help the more you learn"

Hello Carlo, here it's the

Hello Carlo, here it's the information that you request it:

 

CUCME#show voice register pool all brief
Pool ID              IP Address      Ln DN  Number               State
==== =============== =============== == === ==================== ============
1    0024.14B2.0C1C                  1  1   200                  UNREGISTERED
2    C062.6BD2.E6E5                  1  1   200                  UNREGISTERED
3    0026.99ED.B40B                  1  1   200                  UNREGISTERED

 

Regards,

Juan Carlos Arias

Hi Carlos.Can you please also

Hi Carlos.

Can you please also post your current configuration?

 

Thanks

 

Regards

 

Carlo

Please rate all helpful posts "The more you help the more you learn"

Sure, here it is, thanks

Sure, here it is, thanks

Hi Carlos.Under voice service

Hi Carlos.

Under voice service voip add registrar server as follows

voice service voip

sip

registrar server

 

HTH

 

regards

 

Carlo

Please rate all helpful posts "The more you help the more you learn"

That was it, the phone is

That was it, the phone is registered.

Thanks Carlo for your time and help.

Regards,

Juan Carlos Arias

Found this about SIP error

Found this about SIP error 503:

 

Got SIP response 503 "Service Unavailable."

Check codecs for your server and your provider. Often there are no matching and call is not possible.

 

Any idea??  Thanks,

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