Phones 79XX upgraded to SIP not registering

[Juan Carlos Arias Perez]

Hello, I have CUCM Express version 8.5 and upgrade phones 7911 and 7945 to SIP version 9.1.1, but the phones are not registering and there is a cross on buttom 1, is there something missing??

Here is my SIP configuration:

voice register global
 mode cme
 source-address 172.16.10.254 port 5060
 timeouts interdigit 5
 max-dn 48
 max-pool 12
 load 7911 SIP11.9-1-1SR1S
 load 7945 SIP45.9-1-1SR1S
 authenticate register
 timezone 9
 time-format 24
 date-format D/M/Y
 create profile sync 0005922356553114
 network-locale ES
 user-locale ES
!
voice register dn  1
 number 200
 name Principal SIP
 label Principal SIP
!
voice register pool  1
 id mac 0024.14B2.0C1C
 type 7945
 number 1 dn 1
 dtmf-relay sip-kpml
 description PrincipalSIP
 codec g711ulaw
!
voice register pool  3
 id mac 0026.99ED.B40B
 type 7911
 number 1 dn 1
 dtmf-relay sip-kpml
 description PrincipalSIP
 codec g711ulaw

Regards,

Juan Carlos Arias

[Carlo Poggiarelli]

Hi Carlos.

Please activate a debug ccsip messages and send the output.

Also send the output of a show voice register pool all brief.

Thanks

Regards

Carlo

[Juan Carlos Arias Perez]

Hello Carlo, here it's the information that you request it:

CUCME#show voice register pool all brief
Pool ID              IP Address      Ln DN  Number               State
==== =============== =============== == === ==================== ============
1    0024.14B2.0C1C                  1  1   200                  UNREGISTERED
2    C062.6BD2.E6E5                  1  1   200                  UNREGISTERED
3    0026.99ED.B40B                  1  1   200                  UNREGISTERED

Regards,

Juan Carlos Arias

[Carlo Poggiarelli]

Hi Carlos.

Can you please also post your current configuration?

Thanks

Regards

Carlo

[Juan Carlos Arias Perez]

Sure, here it is, thanks

[Carlo Poggiarelli · Accepted solution]

Hi Carlos.

Under voice service voip add registrar server as follows

voice service voip

sip

registrar server

HTH

regards

Carlo

[Juan Carlos Arias Perez]

That was it, the phone is registered.

Thanks Carlo for your time and help.

Regards,

Juan Carlos Arias

[Juan Carlos Arias Perez]

Found this about SIP error 503:

Got SIP response 503 "Service Unavailable."

Check codecs for your server and your provider. Often there are no matching and call is not possible.

Any idea??  Thanks,