Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Phones are not registering to CME router

Good day all,

I have a CME router. DHCP is configured on a 4500 core switch. The phones are picking IP address on the voice Vlan. The tftp is also ok. But the  challenge is that the phones are not registering to the CME. Find attached my configuration

  • IP Telephony
2 ACCEPTED SOLUTIONS

Accepted Solutions
Cisco Employee

Can you please no shut the

Can you please no shut the telephony-service and check whether phones are getting register or not ? if not take debug which i have mention in my first thread

 

Br,

Nadeem

 

 

Br, Nadeem Please rate all useful post.
Cisco Employee

CME#conf tEnter configuration

CME#conf t
Enter configuration commands, one per line.  End with CNTL/Z.
CME(config)#telep
CME(config)#telephony-service 
CME(config-telephony)#no shut

 

7 REPLIES
Cisco Employee

Hello

Hello

Why you telephony service is in Shutdown state? Do no shut under telephony and run this debug and check are phones getting registered or not? also does your phone getting TFTP ip address? what does it show on the phone ? Is it in registering state?

 

debug ephone detail

 

 

 

telephony-service
 no auto-reg-ephone
 max-ephones 350
 max-dn 4
 ip source-address 10.1.0.1 port 2000
 max-redirect 5
 auto assign 4 to 6
 auto assign 1 to 5
 cnf-file location flash:
 load 7942 SCCP42.9-3-1SR4-1S.loads
 load 7975 SCCP75.9-3-1SR4-1S.loads
 load 6921 BOOT69xx.0-0-0-14.zz.sgn
 date-format dd-mm-yy
 max-conferences 8 gain -6
 web admin system name Customer secret 5 $1$FMtR$sT3uVeM.oBYRlaOQSqvXj/
 transfer-system full-consult
 create cnf-files version-stamp 7960 Jul 07 2014 10:33:15
 shutdown
Br, Nadeem Please rate all useful post.
New Member

Yes my phone is getting the

Yes my phone is getting the tftp server address. It is just showing registering for a very very long time


 

Cisco Employee

Can you please no shut the

Can you please no shut the telephony-service and check whether phones are getting register or not ? if not take debug which i have mention in my first thread

 

Br,

Nadeem

 

 

Br, Nadeem Please rate all useful post.

In addition to that, collect

In addition to that, collect 'debug tftp events' and 'debug tftp errors'

New Member

Thanks for your support. Pls

Thanks for your support. Pls how do I perform the no shut command for the telephony service?

Cisco Employee

CME#conf tEnter configuration

CME#conf t
Enter configuration commands, one per line.  End with CNTL/Z.
CME(config)#telep
CME(config)#telephony-service 
CME(config-telephony)#no shut

 

New Member

Thanks all. This worked

Thanks all. This worked perfectly well. I did a no shut on the telephony service.

 

I am grateful

374
Views
0
Helpful
7
Replies