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New Member

Phones not registered

I have some telephones 7940 that appeared not registered, I made factory reset from the telephones and delete and add again on callmanager but I cant get register again.. please any suggest

Andres

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Re: Phones not registered

You may have a problem on the switch, port error disabled, etc. So check that DHCP requests hits the server in first place.

5 REPLIES
Hall of Fame Super Gold

Re: Phones not registered

What the phone shows ?

New Member

Re: Phones not registered

configuring IP

only today appears not registered

Hall of Fame Super Gold

Re: Phones not registered

Check switch port configuration and state, DHCP service on CM.

New Member

Re: Phones not registered

DHCP is given for a separated server , the starneg is that only specifics phones ..I will check , but the switches are giving services for other phones that wroking well

Hall of Fame Super Gold

Re: Phones not registered

You may have a problem on the switch, port error disabled, etc. So check that DHCP requests hits the server in first place.

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