I've been working on several phones, and the phones themselves are not updating. I've restarted the TFTP service in OS Serviceability to no avail. I'm not even sure where to start. I'm running CUCM 6.1 integrated with OCS 2007.
What is the status of DBreplication must be set to 2, in CUCM 6.1 IDS replication is vital for CUCM change notification.
How many servers?
What exactly is not being updated?
We have two servers in our cluster, and it's just the general changes that aren't taking affect (phone line changes, route/hunt changes, etc.). Thanks for your suggestions thus far!
you can try resetting the phone to defaults.
As soon as the phone starts, press # and hold it for about 10 seconds. Then the display will show "device reset configuration iniated". Press 123456789*#. Choose to clear config and the phone will then reload again. hope it helps.
Could you please try restarting DBMon service in all servers, then try again.
If you require RCA, I suggest you to open a TAC case.
Looks like a Change notification problem.
I restarted the service on my pub as well as sub to no avail. I have a case open with Cisco (actually opened it this morning), but we've still been unable to resolve the issue...
I am having a very similar issue with my CUCM 7.1.3, all of the sudden I can make changes but the devices will not update, reset, or anything. My DB Replication status is 2 and 2 between servers. Did you ever find a resolution to this problem with TAC? I am waiting to hear back from them in the meantime. I appreciate any light shed on this!
FYI, I rebooted my Publisher Server and all is well now. It looks like another Engineer and
TAC were in the Server and TAC had them restart the DBMon Service to try to fix a different issue.
The service came back up but it really hosed everything up as described earlier. Once I rebooted the
Publisher we were back to normal.
Hope this helps someone!
What's the full version of CUCM 6.1.x.yyyy-zz? It should very much like CSCso93220, which can be verified prior to the reboot with a "show tech notify" from the command line.