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Pickup group error after 10 sub-group...

Hi,

we need to associate more than 10 call pickup group to one (master) group.

But we receive this error:

"You are trying to associate more than 10 groups. Please make sure that the number of other Pickup Groups associated with this pickup group is 10 or lesser for an @ Operation."

How can we modify this limit, if possible?

UCM version 9.1.1.20000

 

thanks!

1 REPLY

I believe this ia a hard

I believe this ia a hard limit.  There doesn't seem to be any service parameter that changes this behavior.  Is there a reason you need more than 10 pickup groups under a single pickup group?  If you have a valid use case, you can work with your account team to submit a feature request.

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