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Pickup Group Not working

On a CCM 3.2(2a), with only about 12 phones - they have one pickup group, which works for everyone apart from two phones. I have checked similarities between working and non working phones, but the two non working ones cant pick up from the group.

I have reset the phones, profiles and tried to deregister the phone and reregister (with dummy mac). Still no luck.

Any help would be appreciated.

1 REPLY
Silver

Re: Pickup Group Not working

Reset the CCM service. if it doesnt work try to set up a new Pickup Group DN and see if it works.

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