Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Pickup notification

Hi,

is it possible to set the Pickup notification for individual users to different settings in CUCM 6.0? I can only find the global "Call Pickup Group Notification Policy" configuration within the pickup group. But some users dont want a audio notfication...

2 REPLIES
Cisco Employee

Re: Pickup notification

each call pickup group has this parameter:

Call Pickup Group Notification Policy

have you tried that?

It's not for individual users but for all the users who are part of the group, BTW this cannot be set per user (unless EACH user is in his own pickup group)

HTH

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Pickup notification

Hi,

I think Ive found the solution.

There is a Call Pickup Group Audio Alert Setting Phone Idle and Phone Active directly in the DN menu. There You can set the alerting per user.

Regards

Moe

202
Views
0
Helpful
2
Replies