05-31-2009 10:35 PM - edited 03-15-2019 06:17 PM
Question:
Is it possible to pickup another line when you are already talking?
I would assume this:
You talk with someone, you put the line on hold, and pickup another line, make a small talk and close the line and resume the original line.
The softkey template does not have the pickup button for an on-hold situation.
Might this be implemented in the future?
Thanks,
JH
Solved! Go to Solution.
06-01-2009 04:23 AM
Hi Jan,
I just tested this our lab and found that this can work :) Put the first call on Hold > Select "New Call" Softkey > Pickup > Call is properly redirected to you via Pickup.
Hope this helps!
Rob
06-01-2009 04:23 AM
Hi Jan,
I just tested this our lab and found that this can work :) Put the first call on Hold > Select "New Call" Softkey > Pickup > Call is properly redirected to you via Pickup.
Hope this helps!
Rob
06-01-2009 05:42 AM
Thanks Rob! Excellent!!
Works perfectly.
Jan
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