pickup while talking

[j.huizinga]

Question:

Is it possible to pickup another line when you are already talking?

I would assume this:

You talk with someone, you put the line on hold, and pickup another line, make a small talk and close the line and resume the original line.

The softkey template does not have the pickup button for an on-hold situation.

Might this be implemented in the future?

Thanks,

JH

[Rob Huffman · Accepted solution]

Hi Jan,

I just tested this our lab and found that this can work :) Put the first call on Hold > Select "New Call" Softkey > Pickup > Call is properly redirected to you via Pickup.

Hope this helps!

Rob

[j.huizinga]

Thanks Rob! Excellent!!

Works perfectly.

Jan