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Silver

pickup while talking

Question:

Is it possible to pickup another line when you are already talking?

I would assume this:

You talk with someone, you put the line on hold, and pickup another line, make a small talk and close the line and resume the original line.

The softkey template does not have the pickup button for an on-hold situation.

Might this be implemented in the future?

Thanks,

JH

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: pickup while talking

Hi Jan,

I just tested this our lab and found that this can work :) Put the first call on Hold > Select "New Call" Softkey > Pickup > Call is properly redirected to you via Pickup.

Hope this helps!

Rob

2 REPLIES
Hall of Fame Super Red

Re: pickup while talking

Hi Jan,

I just tested this our lab and found that this can work :) Put the first call on Hold > Select "New Call" Softkey > Pickup > Call is properly redirected to you via Pickup.

Hope this helps!

Rob

Silver

Re: pickup while talking

Thanks Rob! Excellent!!

Works perfectly.

Jan

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