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Pilot point CM6.0 need urgent help

I have 3 pilot points 2 of them were registered, because the last didn't register i restarted the CTI manager service and the CM service after i tried everything, but tbe pilot points are still not registered and stand on unknown

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Cisco Employee

Re: Pilot point CM6.0 need urgent help

make sure the pilot is associated to the right user, try to de-associate/re-associate it. then reset the PP

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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