Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

Pilot Point with Queueing

Hallo Guys out there!

i want to do the following.

I've got 3 extensions in a Pilot Point.

Now we do the follwing. If the person is not on its place (pause) it makes a CFwdAll to the Pilot Point with the always route member (VoiceMail, to play a Prompt that all are Busy). But there is no return to the Pilot Point.

So a thought about queuing on a Pilot point with MoH for waiting. There is no Problem if every dn make's no CFwdAll to the Pilot Point (there isn't a allways route member). If one dn makes a CFwdAll to the Pilot Point, there are 5 Seconds off MoH and then the Pilot Point is Busy.

is there any solution to do a CFwdAll to the Pilot Point to hold the Call in the queue

thanx cheers Floh

111
Views
0
Helpful
0
Replies
CreatePlease login to create content