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Place Queue label on phoneset instead of ANI for specific call types - how is this down in IPIVR?

I am very new at IPIVR scripting so bare with me.


We have a priority Queue that bascally allows specific ANI's call (validate by 'if" function) and they proceed into the call centre by-passing up front messages and placed in a higher priority.


This VRU script as 2 "if" functions that are then given Call Types:

"if" Call.CallingLineID="***-***-****"  => Call Type: PRI-CityPhone

"if" Call.CallingLindID="***-***-****"||Call.CallingID="***-****"  => Call Type: Pri_Emergency911


where can I create a rule to show a label on the phoneset instead of the ANI that is calling? Can this be done (IVR or ICM script?) as we want our agents to be able to decipher from the two Call Types on this queue?

Anyone help?