09-02-2010 05:43 AM - edited 03-16-2019 12:35 AM
Hi all
Anyone came across the following:
- When a user places a call to a number from his IP Communicator and then receives a call ( which goes to voicemail) the placed call is dropped when outlook receives the voicemail.
UCM version 6.1
Unity 5.0(1)
Thanks
Koen
09-02-2010 07:07 AM
That's odd. Can you get a packet capture during the call drop, and note the calling/called party for the dropped call? My hunch is the TCP session is getting reset. Do you see the phone re-register during this, or does the call just simply drop?
09-06-2010 12:52 AM
Hi Steven
I was out of the office so passed on the questions to the user and getting a wireshark installed to see if we can re-produce it with a trace running
Koen
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide