Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Plantronics H261 vs 7941g Ip Phone issue

Hi,

We have a Plantronics H261 headset to be use in our 7941g cisco phone. But it has a buzzing sound whenever we use it and everything is fine when the handset is use. Is the headset not compatible to 7941g phone?

anyone can help?

tnx,

robert

6 REPLIES

Re: Plantronics H261 vs 7941g Ip Phone issue

a. Try the headset that has this problem on multiple cisco phones. Does it work on other phones ? Or does it behave the same on all phones ?

b. Does trying a diff. H261 headset help ?

New Member

Re: Plantronics H261 vs 7941g Ip Phone issue

thanks for a fast reply.

a. it works perfectly on Nortel Phones. All of our H261N have the same behaviour on our 7941g phones (only model we have).-it has a buzzing sound only on one side.

b. actually our headset are all new and we don't have any...

thanks

Re: Plantronics H261 vs 7941g Ip Phone issue

Bronze

Re: Plantronics H261 vs 7941g Ip Phone issue

We've used the H261Ns on 7940's, 7960's and 7970's with no problem. We don't have any 41's, 61's or 71's though to try them on.

New Member

Re: Plantronics H261 vs 7941g Ip Phone issue

Thanks

I see now the problem, our headset is for Nortel, no wonder it works fine w/ Nortel!

Now I got another headset here, CN Netcom 2000, can anyone show me the link or tell me that its not compatible w/ 7941 ip phones?

thanks

Hall of Fame Super Red

Re: Plantronics H261 vs 7941g Ip Phone issue

Hi Robert,

If you look at the link the Sankar sent (nice one!) you will notice the only difference is in the type of cord that is used. If you order the (26716-01) for about US$12 you will be good to go :)

For Nortel phones;

Plantronics Polaris Direct Connect Quick Disconnect to Modular Plug 10-Foot Coiled Cable (27190-01)

For Cisco phones;

Plantronics Quick Disconnect to Modular Plug 10-Foot Coiled Cable (26716-01)

Hope this helps!

Rob

807
Views
5
Helpful
6
Replies
CreatePlease login to create content