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PLAR / Hotdial phones - unable to call a phone set up for PALR

Hi There,

We have a number of phones on a VG248 set up for PLAR or hotdial. The hotdial facility works as advertised, when the phone goes offf hook it rings the nominated number. Unfortunately we are unable to ring those phones from other phones in the system. The CDR records show the call failed due to "no route to destination" (3) we are running callmanger 4.0(2a)sr2b. Has anyone seen thios problem before or got any ideas please

Thanks

2 REPLIES

Re: PLAR / Hotdial phones - unable to call a phone set up for PA

Make sure that the calling search space assigned to other phones/DNs has access to the partition assigned to the PLAR DNs.

Hope this helps. If so, please rate the post.

Brandon

New Member

Re: PLAR / Hotdial phones - unable to call a phone set up for PA

yah make sure the partition is available in the calling search space of the phone you are using to setup PLAR or hotdial .. that should resolve this issue.

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