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Community Member

Play a prompt before an outgoing call

Hi All,

Is it possible to configure, when a caller makes an outgoing call, he will hear a prompt that "Your call will be recorded" and then he will be route through the dialed number?

Is there any way to do with CUCM along with any other application?

Thanks,

Manu

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Re: Play a prompt before an outgoing call

With the help of Auto attend IVR (Interactive Voice Response) it can possible to play prompt.

Easiest way I can think of...

Designate a number for the operator to dial and map it to a simple ICM script. All the script needs to have is, assuming you are using IVR, play a simple non-interruptible/no barge in IVR prompt, after this a goto script node and send it to the correct ICM routing script.

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