08-05-2008 07:53 AM - edited 03-15-2019 12:25 PM
If we have 6 MOH files is it possible to play them all in a random order when someone is put on Hold?
We want customers to hear a different part of our message when they are placed on hold.
Rich
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08-05-2008 08:44 AM
unfortunately no, you can only define one MOH stream to be played per line/device.
you could only try using the external MOH audio source and try with an ipod set to shuffle songs, other than that there is no way to do so
HTH
java
if this helps, please rate
08-05-2008 08:44 AM
unfortunately no, you can only define one MOH stream to be played per line/device.
you could only try using the external MOH audio source and try with an ipod set to shuffle songs, other than that there is no way to do so
HTH
java
if this helps, please rate
08-06-2008 02:02 AM
Suspected so :(
Thanks for reply Java
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