Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Please help for SIP outbound calls!!

Hello friends,

I need your help again. I am not able to dial any outbound calls from my Cisco ip phone. I am able to get incoming calls can transfer and can do all other things except outbound calls. when I try to call it gives continous engage sound and on the phone it shows Reorder. Can nyone help me please?

Thank You,

Kind Regards

Rohit.

3 REPLIES

Please help for SIP outbound calls!!

Hello

Can you share with your configuration?. Please do also outgoing call and do "debug ccsip messages".

Thank you

please rate all useful information

New Member

Re: Please help for SIP outbound calls!!

Hi Kamal,

Please see the atached router configuration file and below is the give ccsip debug message. It was working fine 2 months back and suddenly the outgoing call stopped working.

Debug ccsip messages

=============================

Oct  7 07:55:39.981: //449481/000000000000/SIP/Msg/ccsipDisplayMsg:

Sent:

OPTIONS sip:10.113.1.20:5060 SIP/2.0

Via: SIP/2.0/UDP 172.16.3.5:5060;branch=z9hG4bK30DC71232

From: <172.16.3.5>;tag=35E4FA94-468

To: <10.213.1.10>

Date: Mon, 07 Oct 2013 07:55:39 GMT

Call-ID: B16CD82A-2E5C11E3-8033D46D-1D9DA8B8@172.16.3.5

User-Agent: Cisco-SIPGateway/IOS-12.x

Max-Forwards: 70

CSeq: 101 OPTIONS

Contact: <172.16.3.5:5060>

Content-Length: 0

Oct  7 07:55:39.981: //449481/000000000000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 172.16.3.5:5060;branch=z9hG4bK30DC71232

From: <172.16.3.5>;tag=35E4FA94-468

To: <10.213.1.10>;tag=1692636097

Date: Mon, 07 Oct 2013 08:01:07 GMT

Call-ID: B16CD82A-2E5C11E3-8033D46D-1D9DA8B8@172.16.3.5

CSeq: 101 OPTIONS

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

Content-Length: 0

Oct  7 07:55:40.789: //449482/000000000000/SIP/Msg/ccsipDisplayMsg:

Sent:

OPTIONS sip:10.212.1.10:5060 SIP/2.0

Via: SIP/2.0/UDP 172.16.3.5:5060;branch=z9hG4bK30DC81C9B

From: <172.16.3.5>;tag=35E4FDBC-7F4

To: <10.212.1.10>

Date: Mon, 07 Oct 2013 07:55:40 GMT

Call-ID: B1E82300-2E5C11E3-8034D46D-1D9DA8B8@172.16.3.5

User-Agent: Cisco-SIPGateway/IOS-12.x

Max-Forwards: 70

CSeq: 101 OPTIONS

Contact: <172.16.3.5:5060>

Content-Length: 0

Oct  7 07:55:40.789: //449482/000000000000/SIP/Msg/ccsipDisplayMsg:

Received:

SIP/2.0 200 OK

Via: SIP/2.0/UDP 172.16.3.5:5060;branch=z9hG4bK30DC81C9B

From: <172.16.3.5>;tag=35E4FDBC-7F4

To: <10.112.1.20>;tag=1068887975

Date: Mon, 07 Oct 2013 08:01:07 GMT

Call-ID: B1E82300-2E5C11E3-8034D46D-1D9DA8B8@172.16.3.5

CSeq: 101 OPTIONS

Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY

Content-Length: 0

VIP Super Bronze

Please help for SIP outbound calls!!

Rohit,

The only sip traffic in the trace is OPTIONS ping. Please attach the full log. Include the calling and called number

Please rate all useful posts

"opportunity is a haughty goddess who waste no time with those who are unprepared"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
159
Views
0
Helpful
3
Replies