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New Member

Plugins AXL, TAPI,JTAPI Cisco callmanager

This is what I'm trying to do. I would like to query, or send a request to callmanager for real time information. I what to send the request to callmanager, for a particular device, or extension.  I would like to get back the caller ID of the connected party that the extension is connected to. I need the information to be real time. I know I can get it in CDR after the fact. I have tried using the AXL plug in but it will not do it. Not real sure which Plugin to use. Anyone ever tried to do this.
Thanks,


 

3 REPLIES

Easiest is going to be JTAPI.

Easiest is going to be JTAPI.  CTIManager will push all of that information to the JTAPI client.

 

https://developer.cisco.com/site/collaboration/call-control/jtapi/overview/

New Member

Thanks,I will give it a try.

Thanks,

I will give it a try.

Cisco Employee

Have you taken a look at this

Have you taken a look at this guide?

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/devguide/8_6_1/xmldev-861/axl.html

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