Poor Quality Audio IP Communicator VPN

[nrnick]

Does someone can help me with the setting of the VPN or CallManager. I have a bad audio quality and line drop out when i connect VPN and use CIPC. Both end use the same internet DSL Provider.

Here i include the config of my ASA5505 wich connect to the internet PPPoE. and the config of my 2801.

My config look a little bit messy, maybe someone can have a look !

Thanks in advance.

I am also welcome to suggestion concerning any other config ;) !!

[bwilmoth]

use the Audio Tuning Wizard dialog to adjust all of Cisco IP Communicator's volume level adjustments

Try doing these latency adjustment methods. To test which latency setting is best for your particular set of audio devices (USB headsets, USB handsets, and/or sound cards), use the following procedure to modify CiscoIP Communicator's audio parameters.

Step 1 In the Cisco IP Communicator program folder, double-click on one of the following .reg files:

?LowDelay.reg (Lowest latency, default setting)

?MediumDelay.reg

?HighDelay.reg

?VeryHighDelay.reg (Highest Latency)

Step 2 When prompted, confirm that you wish to import the settings into your Microsoft Windows registry.

Step 3 Make a test phone call and verify that the audio sounds good to you and to the other party. If you hear distortion, audio dropouts, or robotic sound, proceed to the next file on the list and repeat the previous .

Qos configuration

http://www.cisco.com/en/US/docs/switches/lan/catalyst3550/software/release/12.1_13_ea1/configuration/guide/swqos.html

CSCed76879

[mshavrov · Accepted solution]

Also there are a few similar settings in the Cisco IP Communicator itself:

Preferences --> Audio , check "Optimize for low bandwidth".

Preferences --> Audio --> Advanced, then set "Good (High Delay)" in the "Audio Quality and Performance" section.

Good luck,

Michael Shavrov

---------------

Headset Adapters for Cisco IP Phones

http://www.headsetadapter.com

http://www.ciscoheadsetadapter.com