05-25-2010 11:44 AM - edited 03-15-2019 10:56 PM
Have a user that when on speakerphone his voice is garbled like he is underwater and if he picks up the handset its ok. Swapped the 7965 phone out but new phone is doing the same thing. Happens on both internal and external calls, codec is g711 and running 8.5 code on the phone. Had him adjust the speaker volume but still the quality is bad, any ideas?
05-25-2010 12:11 PM
I dont recall the details for the bug ID but there was a bug for this behavior discussed not too long ago. The fix, I believe, is a firmware upgrade. What firmware are you currently running?
Hailey
Please rate helpful posts!
05-25-2010 12:33 PM
We are running SCCP45.8-5-2S.
I have looked through the bugs but did not find anything for this load.
Thanks
Tina
05-25-2010 12:31 PM
Hi there,
Hailey is most correct here (+5 points my friend!)
Here is the related bug;
CSCsz68389 Bug Details | Bug #8 of 8 | < Previous | Next > |
---|
Cheers!
Rob
05-25-2010 12:45 PM
Rob - yeah this looks like my problem. I'll trying upgrading and
see if it resolves the issue.
Thanks
Tina
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: