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Poor voice quality with ip phone

Dear all

I have CCM 7.0 with voice gateway for PSTN connectivity

when I call with my IP Phone to pstn I have echo so this make voice quality.

any hint or idea please?

2 REPLIES
Cisco Employee

Re: Poor voice quality with ip phone

Depending on what Gateway and what connection to the PSTN you are using you may need to make a configuration change in the gate way

Configuring Echo Cancellation

http://www.cisco.com/en/US/docs/ios/12_3/vvf_c/voice_port_configuration_guide/ch5_echo.html

Good Luck!

Re: Poor voice quality with ip phone

Here's a doc that might help. show call active voice brief is a brilliant command.

-nick

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