Re: predial parameter value personal address book CUCM 6
The PreDial parameter is an option available in CCM 4.x. In CUCM 5.x and later the Fast dial and PAB are already integrated to the phone, so there is no way to configure the PreDial as a service parameter.
You can do this through the following ways:
- You can edit the entries on the Fast Dials through the CCMUser page at https:///ccmuser/showHome.do
Go to User Options > Fast Dials.
- The other option is by creating a dial rule. From the CCMAdmin page go to Call Routing > Dial Rules > Directory LookUp Rules
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...