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New Member

Prefix 00 incoming calls

My site in Germany needs to be able to select missed calls and have a 00 added to the front of the number so that they can redial the call without having to enter digits. Is this possible?

13 REPLIES
Hall of Fame Super Silver

Re: Prefix 00 incoming calls

What are you using for your Call control is this CM or CME?

If CM what protocol, H323, MGCP, SIP?

Chris

New Member

Re: Prefix 00 incoming calls

CM MGCP

Hall of Fame Super Silver

Re: Prefix 00 incoming calls

Check this out:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805b6f33.shtml

the prefix service parameters work fine for North American Dial Plan, but I am not sure if they do with your dialplan, it's worth trying as that is the easiest solution.

HTH,

Chris

New Member

Re: Prefix 00 incoming calls

I am trying to avoid using the service parameters to accomplish this. This site uses a different outbound access code than the rest of our IPT sites. Can this be done this a translation pattern?

Hall of Fame Super Silver

Re: Prefix 00 incoming calls

Absolutely.

HTH,

Chris

New Member

Re: Prefix 00 incoming calls

Chris - I have a translation pattern "089540924XX" which will translate to the internal ext 73790XX on the "prefix digits" (outgoing calls) I can add a 000 (one zero to grab an outside line and the 00 for an international call), however for local calls it needs to be 00. How can I accomplish this? Ideas?

New Member

Re: Prefix 00 incoming calls

Any ideas on how to accomplish this?

Cisco Employee

Re: Prefix 00 incoming calls

What CUCM version?

ALWAYS mention what call control agent and version you're using when posting.

java

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Prefix 00 incoming calls

4.2.3sr3

Cisco Employee

Re: Prefix 00 incoming calls

There is no way to do what you want in CUCM, translation patterns cannot distinguish between local or international calls.

You probably can do this directly in a H323 GW if the calls are correctly tagged as international.

With MGCP only using the parameters.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Silver

Re: Prefix 00 incoming calls

What CLI is displayed on the different type of calls? is it just the case of wanting to have the local PSTN code to be added which is unique per country?. If I`m reading your post correctly you have a global cluster in different counties with different PSTN access codes. In CUCM 7.0 you have the service parameter the previous users have mentioned as a Cluster wide option but now you also have it on each unique GW but only on CUCM7.X so it may not help however if you only need add the different countries prefix then you can add it via a TP in CUCM even when using MGCP

1. Create a Partition for each GW concerned PT-GERMANY

2. Create a CSS for each GW as well

3. Assign the PT-GERMANY to the new CSS

4. GW, Go to your inbound calls, and change the css to the new GW CSS

5. Create a translation pattern for all your incoming DID calls...Eg if your Full DDI is 02079011226, then if you are using 4 digit, your Xlation pattern will be something like 12XX or 1XXX,

6. Add the PT-GERMNAY to this TP

7. Ensure that the CSS for the new TP can see your internal Germany users

On the Calling party xformation mask, you can either use prefix outgoing digits [0] or use calling party transformation mask 0XXX....(the number of digits you want)

The prefix outgoing digit is easier, so use that..

In Germany you need to confirm the number of digits as they are flexible in the digits they send

New Member

Re: Prefix 00 incoming calls

Hello,

you can use the service parameters. For subscriber 0, national 00 and international 000.

You find the service parameters in the call manager section under advanced.

Achim

Ps: I'm from Germany and used this.

New Member

Re: Prefix 00 incoming calls

If you convert the gateway to H323 then you can accomplish this easily. All you need is an calling translation pattern associated with the serial interface as below:

voice translation-rule 201

rule 1 // /00/ plan national national

rule 2 // /000/ plan unknown unknown

rule 3 // /00/ type national national

rule 4 // /000/ type international international

!

voice translation-profile INCOMING_CLI

translate calling 201

!

voice-port 0/x/0:15

translation-profile incoming INCOMING_CLI

disc_pi_off

input gain 3

output attenuation -3

cptone DE

MGCP gateways are, to be honest, a pain in the neck. I only every use them if connecting to another telephone system via QSIG.

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