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New Member

Prefix 9 for inbound calls

I want to prefix 91 for all inbound PSTN calls so users can redial without having to edit. We currently have the telco send us 4 digits and then we have a translation rule that prefixes the call with a two digit site identifier (i.e we have 6 digit internal dialing). How can I create a rule that accomplishes both?

voice translation-rule 1

rule 1 /^\(....\)$/ /31\1/

!

voice translation-profile InboundVoice

translate called 1

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Prefix 9 for inbound calls

First of all, are you using CUCM or CME? Second, the two-digit site identifier only applies to the called number, correct?

If you want to/need to do this within the IOS on the VG, you can create a second translation rule and apply it to the calling number. Something like this:

voice translation-rule 2

rule 1 /^/ /91/

voice translation-profile InboundVoice

translate called 1

translate calling 2

2 REPLIES

Re: Prefix 9 for inbound calls

First of all, are you using CUCM or CME? Second, the two-digit site identifier only applies to the called number, correct?

If you want to/need to do this within the IOS on the VG, you can create a second translation rule and apply it to the calling number. Something like this:

voice translation-rule 2

rule 1 /^/ /91/

voice translation-profile InboundVoice

translate called 1

translate calling 2

New Member

Re: Prefix 9 for inbound calls

Thanks...that works!

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