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Community Member

Presence 6.0.5 ¿Presence enable?

Hello All,

I have installed and configured Presence 6.0.5 with CUCM 6.1.4.

I have connected a Personal Communicator and controls devices, access unity, and also works as a phone if needed, all but presence. I see the error in Help - Server Status, and shows that can not connect to the server. The server is already configured in Presence Server , under Application, CUPC, Proxy server. Any idea? Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Presence 6.0.5 ¿Presence enable?

Hi!

Make sure that the IP phone you are using has an owner ID associated to it.

Aslo check this:

1. Cisco Unified Presence --> Proxy Server --> Incoming ACL page.

2. Add new incoming ACL.

3. Set "ALL" in Address Pattern.

In the CUPS web admin page go to Presence > Proxy Server > Method/Event Routing. You should see 3 entries there - for PUBLISH, SUBSCRIBE and profileconfig. All the routes above should use destination port of 5070 and destination address of CUPS.

HTH

Regards,

Teresa.

Regards, Tere. If you find this post helpful, please rate! :)
1 REPLY
Cisco Employee

Re: Presence 6.0.5 ¿Presence enable?

Hi!

Make sure that the IP phone you are using has an owner ID associated to it.

Aslo check this:

1. Cisco Unified Presence --> Proxy Server --> Incoming ACL page.

2. Add new incoming ACL.

3. Set "ALL" in Address Pattern.

In the CUPS web admin page go to Presence > Proxy Server > Method/Event Routing. You should see 3 entries there - for PUBLISH, SUBSCRIBE and profileconfig. All the routes above should use destination port of 5070 and destination address of CUPS.

HTH

Regards,

Teresa.

Regards, Tere. If you find this post helpful, please rate! :)
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