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Community Member

Presence 6 to 8 Upgrade

Hi

I am looking into upgrading 2 presence clusters from ver 6 to 8, prior to upgrading to callmanager 8.

The Presence 8 release notes say you have to do an interim upgrade to Presence 7 then 8, but the cisco.com/upgrade has a product 'CUP6-8.0-U-K9=', the description is 'Upgrade from CUP 6.0 to CUP 8.0 Base Software'.

Guess the question is does it do as it says on the tin or do you have to go to 7 first.

Thanks in Advance

4 REPLIES
Hall of Fame Super Red

Re: Presence 6 to 8 Upgrade

Hi Tim,

The release notes are correct here

Supported Upgrade Paths to Cisco Unified Presence Release 8.0(x)

Cisco Unified Presence supports the following software upgrade paths to Release 8.0(x):

Supported Upgrade Paths from Cisco Unified Presence...
Installation Instructions

Release 1.0(x) to 8.0(x)

Direct upgrades from Cisco Unified Presence Release 1.0(x) to Release 8.0(x) are not supported. You must first upgrade to Release 7.0(x) of Cisco Unified Presence. For more information about upgrading to Release 7.0(x), see the Release Notes for Cisco Unified Presence Release 7.0(x) here on Cisco.com:

http://www.cisco.com/en/US/products/ps6837/prod_release_notes_list.html

Release 6.0(x) to 8.0(x)

Direct upgrades from Cisco Unified Presence Release 6.0(x) to Release 8.0(x) are not supported. You must first upgrade to Release 7.0(x) of Cisco Unified Presence. For more information about upgrading to Release 7.0(x), see the Release Notes for Cisco Unified Presence Release 7.0(x) here on Cisco.com:

http://www.cisco.com/en/US/products/ps6837/prod_release_notes_list.html

Release 7.0(x) to 8.0(x)

Upgrades from Release 7.0(x) to Release 8.0(x) require the UCSInstall_CUP_*.sgn.iso file.

Perform these steps to order the "Installation and Upgrade (7.0(x) to 8.0.(x))" upgrade DVD and acquire the .isofile as part of your Cisco Unified Presence order:

1. Go to http://www.cisco.com/upgrade.

2. Enter your software contract number.

3. Select the CUP7-8-0-U-K9= option to order. If you do not see the CUP7-8-0-U-K9= option, contact your Cisco Account Team and/or Reseller to resolve your Contract issue.

4. Install the "Installation and Upgrade (7.0(x) to 8.0.(x))" upgrade DVD that Cisco provides.

Cheers!

Rob

Community Member

Re: Presence 6 to 8 Upgrade

Thanks Rob

That's what I had read, I wonder what  the 6 to 8 upgrade product is though?

Cheers

Tim

Red

Re: Presence 6 to 8 Upgrade

I'm not sure, but I guess it serves two purposes:

1. Entitlement, which entitle you to upgrade CUPS from version 6 to version 8.

2. Media, which MIGHT contain CUPS 7 and CUPS 8 installation discs.

You'd better check with a Cisco sales person.

Michael

http://htluo.blogspot.com

Community Member

Re: Presence 6 to 8 Upgrade

Yes Good point, it may contain a 6-7-8 pack as it were, I'll check with Cisco and post the reply....

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