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Community Member

Presence in Phone Directory when user has jabber mobile profiles

I've recently noticed an interesting situation. When searching in the corporate directory on a 7900 series phone for a user, presence always shows as available where a user has a TAB/TCT/BOT profile, despite none of these being logged in.

 

Anyone come across this before?

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Community Member

Nobody seen this? I've logged

Nobody seen this? I've logged a TAC but no luck so far. It's not that uncommon a situation I would guess, running EM and Jabber soft phones concurrently

Community Member

For anyone who comes across

For anyone who comes across this in a google search or something. This was down to a bug in UCM. We're scheduling an upgrade and we'll see if it's resolved.

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