Presence in Phone Directory when user has jabber mobile profiles
I've recently noticed an interesting situation. When searching in the corporate directory on a 7900 series phone for a user, presence always shows as available where a user has a TAB/TCT/BOT profile, despite none of these being logged in.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...