Presence Server: error accessing calender from IP phone
I am trying to access the calendar information from the IP phone but i am getting the error msg:
"Query Operation failed. The Calendar server maybe down. Please make sure the server is up and running."
I have configured presence gateways on the presence server for both the call manager and outlook. The exchange server is running and OWA is enable. The receive AS account as been created already and can access calendar information when tested directly from the browser. SIP presence trunk is also configure. Integration of presence with the call manager works fine as we can see phone status and we can access directory service from the IP phone
I am not sure what else could be the problem with the calendar/outlook. Any hints on thhis?
Is the trust certificate on the outlook gateway configuration required even if OWA is configured without SSL?
Re: Presence Server: error accessing calender from IP phone
Yes. You need to make sure OWA uses a CA and is using SSL. Then you need to get a copy of the root certificate that's used by OWA and upload it into the Presence server with a certificate type as "PresenceEngine-Trust". Then restart the UP Presence Engine service.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...